{"product_id":"crisis-engineering-time-tested-tools-for-turning-chaos-into-clarity-paperback","title":"Crisis Engineering: Time-Tested Tools for Turning Chaos into Clarity (Paperback)","description":"\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eLearn how to successfully emerge from complex crisis\nconditions with this practical, comprehensive guide.\u003c\/b\u003e\u003cbr\u003e\n \u003cbr\u003e\n\u003cb\u003e\"A book I wish I’d had in difficult times.” —General Stanley\nMcChrystal, US Army (Ret) \u0026amp; Co-Founder and CEO, McChrystal Group\u003c\/b\u003e\u003cbr\u003e\n \u003cbr\u003e\nWhen the system breaks, what do you do? You're in the middle of a meltdown. The\nplatform is down, the phones are ringing, the headlines are brutal, and your\nteam is looking to you for answers. The usual playbooks—careful planning,\nexpert consultation, bold strategy—aren’t working. What if we told you that\ninstead of the end of the world, this is your moment to create lasting,\ntransformative change?     \u003cbr\u003e\n \u003cbr\u003e\n\u003ci\u003eCrisis Engineering\u003c\/i\u003e is your field guide to leading through the\nchaos—and coming out stronger than before. Drawing on decades of experience\ninside some of the most complex systems in industry and government, Marina\nNitze, Matthew Weaver, and Mikey Dickerson, of the crisis engineering firm\nLayer Aleph, reveal their powerful, hands-on framework for\nnavigating high-stakes crises.\u003cbr\u003e\nFrom the rescue of HealthCare.gov to wildfire response and pandemic logistics,\nthis book offers real-world stories, practical tools, and hard-won insights\ninto how complex systems fail—and how to help them recover. You’ll learn:\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cul style=\"margin-top:0cm\" type=\"disc\"\u003e\n \u003cli class=\"MsoNormal\"\u003eHow\n     to identify the 5 signals of a crisis—and use them to your advantage\u003cp\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n \u003cli class=\"MsoNormal\"\u003eWhy\n     traditional leadership instincts fail under pressure—and what to do\n     instead\u003cp\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n \u003cli class=\"MsoNormal\"\u003eHow\n     to stand up your own crisis engineering effort when it matters most\u003cp\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp class=\"MsoNormal\"\u003e\u003cbr\u003e\nWhether you’re in tech, government, healthcare, or any other critical\nsystem, \u003ci\u003eCrisis Engineering\u003c\/i\u003e gives you the mindset, tools, and\nvocabulary to lead with clarity and create lasting change.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\n\n\n\n\n\n\n\n\u003c\/p\u003e\u003cp class=\"MsoNormal\"\u003e\u003cb\u003eMarina Nitze \u003c\/b\u003eserved as Chief Technology Officer\nof the US Dept. of Veterans Affairs and Senior Advisor on technology at the\nWhite House. She previously co-authored \u003ci\u003eHack Your Bureaucracy\u003c\/i\u003e.    \u003cbr\u003e\n \u003cbr\u003e\n\u003cb\u003eMatthew Weaver\u003c\/b\u003e was a founding member of the \"SRE\"\ndiscipline which now dominates technical operations worldwide, while\nresponsible for the availability of Google's search product in 2005-2009. He\nlater held the title \"Rogue Leader\" while establishing the Defense\nDigital Service at the US Dept. of Defense. He is a partner in the crisis\nengineering firm Layer Aleph.\u003cbr\u003e\n\u003cbr\u003e\n\u003cb\u003eMikey Dickerson, \u003c\/b\u003ealso a founding SRE at Google, led the\nHealthCare.gov rescue, for which he was featured on the cover of TIME magazine.\nAfterwards, President Obama appointed him Deputy Chief Information Officer of\nthe United States, where he created the United States Digital Service\u003cb\u003e.\u003c\/b\u003e\u003cbr\u003e\n\u003cbr\u003e\nMarina, Weaver, and Mikey are partners in the crisis engineering firm Layer\nAleph.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"TIMES DISTRIBUTION PTE LTD","offers":[{"title":"Default Title","offer_id":44995239510223,"sku":"9780306836862","price":34.88,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0574\/5662\/3823\/files\/download_2ef1c65b-171a-4f0e-869b-a725b89d3f8d.jpg?v=1776843636","url":"https:\/\/popular.com.sg\/products\/crisis-engineering-time-tested-tools-for-turning-chaos-into-clarity-paperback","provider":"Popular Book Company Pte Ltd","version":"1.0","type":"link"}