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Celebrating a century of service excellence, POPULAR Singapore takes home a spectacular tally of 31 Silver, 6 Gold, and 6 Star accolades at this year's Excellent Service Awards (EXSA), reinforcing its core 'people-centric' philosophy in a rapidly evolving retail landscape.
By Sharon Poh
Exemplary Achievement at Excellent Service Awards
POPULAR Singapore has achieved a spectacular milestone at this year's Excellent Service Award (EXSA), taking home a total of 43 prestigious accolades. The wins include 31 Silver, 6 Gold, and 6 Star awards, marking a proud moment for the brand as it celebrates a century of service excellence.
Launched in 1994 by Singapore Retailers Association (SRA), EXSA is a prestigious national award that honours outstanding retail professionals who consistently go the extra mile to deliver exceptional customer experiences.
Driven by a 'People-Centric' Philosophy
This achievement aligns directly with POPULAR’s foundational core value, 以众为本 (people-centric). The phenomenal win serves as a major recognition and moral boost to our dedicated service staff. For over 100 years, POPULAR has committed to providing accessible products and knowledge alongside excellent service experiences.
To further recognise the dedication of this year's winners, POPULAR is rewarding each recipient with a monetary token ranging from $20 to $100. This incentive highlights the company's commitment to nurturing frontline champions who serve as brand ambassadors for our bookstores.
Join a Legacy of Service Excellence
In today’s rapidly evolving retail landscape, POPULAR remains dedicated to maintaining high service quality across all outlets in Singapore. The company actively welcomes passionate individuals to join its expanding retail workforce. Explore dynamic career paths and growth opportunities by visiting the POPULAR Careers Page.
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