A captivating and uncanny journey to the frontier of
human-computer interaction, exploring what happens to our relationships with
each other as artificial intelligence enters our personal lives.
Friends. Lovers. Therapists. 'Deathbots'. AI is taking on
unprecedented roles for millions of us every day – but how are these new
'relationships' rewiring us?
Beyond those who are using chatbots for everyday tasks, many
are turning to them as friends, mentors and sexual and romantic partners. Some
are men who are preparing to adopt children with their AI partners; others are
reaching out to companies offering 'deathbot' services based on a deceased
loved one's text messages and voicemails; others still look to therapy bots to
find treatment for their mental health issues.
In Love Machines, James Muldoon examines these new forms of
love, in-timacy and connection, drawing on myriad interviews with users and
developers from around the world – as well as psychologists, academics and
chatbots themselves. As he navigates these interactions, Muldoon asks whether
they might one day be a replacement for the relationships we have with each
other, while also revealing how the unregulated corporations facili-tating them
are seeking to profit from an emerging 'loneliness economy'.
As the line between the digital and the real becomes
increasingly blurred, and in a world that feels lonelier by the day, Love
Machines is a timely survey of the next generation of human-computer
relationships – and how they are not only changing our relationship with
technology, but with each other.
'AI began at our desks, drafting emails . . . Now we
whisper secrets to it.'
About the Author
James Muldoon is a Reader in Management at the Essex
Business School and a Research Associate at the Oxford Internet Institute.
He is the author of five books, including Feeding the
Machine: The Hidden Human Labour Powering AI with Mark Graham and Callum Cant.
His work has appeared in the Guardian, Los
Angeles Times, TIME, and the BBC, among other platforms.