Globally recognized expert on learning and leadership,
Jeff Wetzler offers a hands-on, surprisingly effective way to find out what
others really think, know, and feel, leading to smarter decisions, more
creative solutions, and deeper relationships.
"Invaluable ... required reading." —Kim Scott, author of Radical
Candor and Radical Respect
Too often, we don’t find out what’s truly on others’ hearts and minds because
we don’t know how to ask the right questions in the right ways. Co-founder of
Transcend and former international business consultant and Teach for America
executive Jeff Wetzler wants to show you how to fix that. In Ask, he brings you
a powerful method called The Ask Approach™, based on a simple premise: that
tapping into what other people truly think, know, and feel is a game-changing
superpower.
Wetzler reveals the most common things that people think and feel but often
keep to themselves, as well as the key reasons why they choose to withhold
information that could be valuable to you and your organization. He delves into
the five steps of the Ask Approach, each answering an essential question:
1. Choose Curiosity: How can you awaken your curiosity to make
new discoveries and unexpected connections?
2. Make it Safe: How do you make it easier for people to tell
you hard things?
3. Pose Quality Questions: What questions will best tap into
the wisdom of anyone you ask?
4. Listen to Learn: How can you hear what someone is really
trying to tell you?
5. Reflect & Reconnect: How do you turn talk into action?
Ask helps you make asking an everyday superpower—not only for yourself but also
for your team and organization, as well as for the next generation and society
at large. In a fast-changing world where AI is supplanting an increasing range
of skills, the ability to learn from and connect with other people is one of
the most important, fulfilling and uniquely human capabilities to master.
"Readable, compassionate, intelligent, and useful." —Amy
Edmondson, Harvard Business School Professor & author of The
Fearless Organization & Right Kind of Wrong
About the Author
Jeff Wetzler has been on a quarter-century quest
to transform learning opportunities and unlock human potential. Blending a
unique set of leadership experiences in the fields of business and education,
he’s pursued this quest as a management consultant to the world’s top
corporations, as a learning facilitator for leaders around the world, as Chief
Learning Officer at Teach For America, and currently, as co-CEO of Transcend, a
nationally recognized innovation organization. Jeff earned a Doctorate in
Adult Learning and Leadership from Columbia University and a Bachelor’s in
Psychology from Brown University. He is a member of the Aspen Global
Leadership Network and is an Edmund Hillary Fellow. Jeff lives in New York with
his wife, two children, and their puppy.