Membership Terms and Conditions

Application

Terms of Use
  • Discount privileges are not valid for purchase of Gift Voucher, concessionaire merchandise and discounted or nett-priced items.
  • Discount privileges are applicable only upon presentation of your POPULAR Card/e-Card.
  • POPULAR Card/e-Card is strictly non-transferable.
Application Mode
  • Apply and receive your POPULAR e-Card instantly via credit card payment on POPULAR SG App.
  • Apply at any POPULAR stores.
  • All payment made is strictly non-refundable.
Renewal
  • Upon receipt of the new POPULAR Card, your existing card will be deactivated.
  • In the event of payment discrepancies, adjustment will be made by extending or shortening the expiry date of the new POPULAR Card.
  • You will not be qualified for renewal rates if your membership is not renewed within 2 months of the expiry date.
  • Renewal fee is applicable to POPULAR Singapore Cardholders only.
Processing of Membership Application
  • Incomplete applications (e.g missing mandatory information, etc) will not be processed.
  • Processing of the card will take 2 weeks.
Damage or Loss / Theft of Card and Replacement
  • Please notify Membership Department immediately for damage or loss/theft of card. A replacement fee of $5 will be imposed and your lost/stolen/damaged card will be deactivated.
Personal Data Protection
  • POPULAR may use, collect, retain and/or disclose your personal information necessary to verify your identity, process your membership card, send out renewal reminders and analyse your consumption preferences.
  • For more information on POPULAR’s Data Protection Policy, please visit our website at www.popular.com.sg/privacy-policy.
  • You may update your personal information by emailing us at membership@popularworld.com.
Marketing Information
  • POPULAR will inform you of promotions, product launches and special events organised or co-organised by POPULAR via direct mails, emails, and text messages, based on the boxes you had ticked on the application form. Alternatively, you may subscribe by emailing to membership@popularworld.com.
Discretion
  • The discount privileges, terms and conditions may be amended, or terminated at the sole discretion of the company without prior notice.
  • POPULAR is entitled to suspend or terminate your right to use the POPULAR Card/e-Card at any time at our absolute discretion, without liability, notice or reason. POPULAR is also entitled to refuse any request for reissuance, renewal or replacement of the card should any of the conditions and privileges be abused.

Privileges

Up to 10% Off in Store and Online
  • Member must show their POPULAR Membership physical card or POPULAR e-card on their mobile app in store to enjoy discount. Screen shot will not be accepted.
  • Not valid for purchase of gift vouchers, membership, textbooks, Gadgets & IT products, Titbits, concessionaire counter merchandise, nett-priced and promotional item(s) designated by POPULAR Book Co (Pte) Ltd.
20% Off Birthday Discount
  • Birthday promotion is valid for one-time use on the birthday month of POPULAR Member.
  • Birthday e-Voucher will be issued via POPULAR SG app, redeemable at all POPULAR stores.
  • Not valid for purchase on www.popularonline.com.
  • Not valid for purchase of gift vouchers, membership, textbooks, Gadgets & IT products, Titbits, concessionaire counter merchandise, nett-priced and promotional item(s) designated by Popular Book Co (Pte) Ltd.
  • Not valid with other discounts (vouchers and/or promotions).
  • No further extensions allowed due to non-usage during birthday month.
  • Popular Book Co (Pte) Ltd reserves the right to amend any terms and conditions at its sole discretion without prior notice.