Terms & Conditions

1. General Use

1. POP MOMENTS AI Photobooth ("Photobooth") is operated by POPULAR and is provided strictly for entertainment and creative purposes only. By using the Photobooth, customers acknowledge and agree to these Terms & Conditions.
2. The Photobooth uses artificial intelligence to transform customer photographs into creative images based on selected styles. AI-generated images are artistic interpretations and must not be treated as accurate or factual representations of a person's appearance, identity or circumstances.
3. Customers are responsible for using the Photobooth appropriately and following all on-screen instructions. Children should use the Photobooth under the supervision of a parent or guardian.
4. POPULAR may refuse or discontinue service where there is misuse of the Photobooth, inappropriate conduct, safety concerns or a breach of these Terms & Conditions.

2. Sessions, Payments & Credits

1. Each standard Photobooth session includes up to three (3) AI image generations, one (1) photo print in the selected available format and one (1) digital copy, unless otherwise stated at the point of purchase or redemption.
2. Session prices, available print sizes, payment methods and any additional charges will be displayed on the Photobooth before payment. Prices and service offerings may be updated from time to time.
3. Payment must be successfully completed, or a valid complimentary coupon or Photobooth credit must be redeemed, before a session can begin.
4. Complimentary coupons, promotional entitlements and Photobooth credits are subject to their respective validity periods, eligibility requirements and redemption conditions. Unless expressly stated otherwise, they are non-transferable, non-refundable and not exchangeable for cash.
5. Each coupon or credit may only be redeemed in accordance with its stated conditions. Expired, invalid, duplicated or previously redeemed coupons or credits will not be accepted.
6. Once a Photobooth session has started, the payment, coupon or credit is considered used. Unused AI generations within a completed session cannot be carried forward, transferred or exchanged for cash.

3. AI-Generated Images & Results

1. AI-generated results may vary depending on the original photograph, lighting, facial features, selected style, AI processing and other technical factors. Results may differ from promotional samples, previews or previous generations.
2. AI-generated images may contain artistic variations, distortions, inaccuracies or unexpected elements, including changes to facial features, skin tone, hairstyle, clothing, body proportions, accessories, backgrounds or other visual details.
3. POPULAR does not guarantee exact facial likeness, identity preservation, consistency between generations, or that any particular image will meet the customer's personal expectations or preferences.
4. AI-generated content is produced through an automated creative process. Customers acknowledge that the output may be unpredictable and that different generations may produce different results even when the same photograph or style is used.
5. Customers are encouraged to review their generated images and select their preferred result before confirming printing or digital delivery. Once a selection has been confirmed, changes may not be possible.
6. Personal dissatisfaction with the artistic appearance, likeness or creative interpretation of an otherwise successfully delivered AI-generated image does not, by itself, entitle a customer to a refund, replacement or additional generation, subject to applicable consumer rights.

4. Printing & Digital Delivery

1. Each standard session includes one (1) print in the selected available format and one (1) digital copy. Available formats, sizes and printing options may vary depending on the Photobooth configuration and operational availability.
2. Printed colours, brightness, sharpness, cropping, margins and overall appearance may differ from the on-screen digital preview due to printer calibration, paper characteristics, image resolution and other technical factors.
3. Customers are responsible for selecting the correct image and print format before confirming their print. Changes or reprints requested solely due to customer selection errors may not be provided free of charge.
4. Digital copies will be sent to the email address provided by the customer. Customers are responsible for ensuring that the email address entered is accurate and accessible.
5. Email delivery may be affected by internet connectivity, email provider filtering, spam settings, incorrect email addresses or temporary technical issues. Customers should check their inbox and spam folder and save their digital copies promptly upon receipt.
6. POPULAR does not guarantee indefinite availability, retrieval or re-delivery of digital images after the session has ended. Customers are responsible for retaining their own copies once successfully delivered.

5. Customer Consent, Privacy & Content

1. Customers must have the necessary permission or consent from individuals appearing in photographs or using the Photobooth. Where children are involved, parents or guardians are responsible for providing appropriate consent and supervision.
2. Customer photographs and AI-generated images may be processed by the Photobooth system and relevant service providers for the purpose of image generation, printing, digital delivery and necessary service operations, in accordance with POPULAR's applicable Privacy Notice.
3. Photographs and AI-generated content are not intended to be retained as a permanent photo archive. Any temporary processing, storage, deletion or retention will be governed by the actual service configuration, applicable Privacy Notice and legal requirements.
4. Customers must not use the Photobooth to create unlawful, abusive, offensive, discriminatory, sexually explicit, defamatory, misleading or otherwise harmful content, or content that infringes another person's privacy, intellectual property or other rights.
5. Customers are responsible for how they use, publish or share their AI-generated images. They must not misrepresent AI-generated content as genuine photographic evidence or use it in a manner that violates applicable laws or the rights of others.
6. POPULAR will not use customer photographs or AI-generated images for public advertising or promotional purposes without an appropriate legal basis, including consent where required.

6. Technical Issues, Refunds & Service Availability

1. Photobooth services are subject to equipment availability, network connectivity, AI processing services, printer functionality and other operational requirements. Temporary delays, interruptions or service unavailability may occur.
2. POPULAR may temporarily suspend or discontinue Photobooth operations for maintenance, technical issues, safety concerns or other operational reasons.
3. If a verified technical failure prevents successful image generation, printing or digital delivery, customers should notify authorised staff as soon as reasonably possible. POPULAR will assess the issue and provide an appropriate resolution, which may include assistance, reprocessing, a replacement session or a refund where required.
4. Refunds, replacements or additional generations are not ordinarily provided solely because a customer dislikes the artistic appearance of a successfully generated image. This does not affect any statutory rights or remedies available under applicable law.
5. POPULAR is not responsible for failures caused by incorrect customer information or customer misuse, except to the extent that responsibility cannot lawfully be excluded.

7. General Conditions

1. Any special promotion, complimentary session, voucher or Photobooth credit may be subject to additional Terms & Conditions. Where a specific promotional condition conflicts with these general Terms & Conditions, the promotion-specific condition will apply to that promotion, subject to applicable law.
2. POPULAR may update these Terms & Conditions or modify the Photobooth service where reasonably necessary. Material changes will be communicated where required by applicable law.
3. These Terms & Conditions are governed by the laws of Singapore. Nothing in these Terms & Conditions excludes or limits any statutory consumer rights, privacy rights or other protections that cannot lawfully be excluded or limited.