Who and what are supercommunicators? They're the people who
can steer a conversation to a successful conclusion. They are able to talk
about difficult topics without giving offence. They know how to make others
feel at ease and share what they think. They're brilliant facilitators and
decision-guiders. How do they do it?
In this groundbreaking book, Charles Duhigg unravels the secrets of the
supercommunicators to reveal the art - and the science - of successful
communication. He unpicks the different types of everyday conversation and
pinpoints why some go smoothly while others swiftly fall apart. He reveals the
conversational questions and gambits that bring people together. And he shows
how even the most tricky of encounters can be turned around. In the process, he
shows why a CIA operative was able to win over a reluctant spy, how a member of
a jury got his fellow jurors to view an open-and-shut case differently, and
what a doctor found they needed to do to engage with a vaccine sceptic.
Above all, he reveals the techniques we can all master to successfully connect
with others, however tricky the circumstances. Packed with fascinating case
studies and drawing on cutting-edge research, this book will change the way you
think about what you say, and how you say it.
About the Author
My name is Charles Duhigg, and I'm a reporter for The
New Yorker Magazine and the author of The Power of Habit, Smarter Faster
Better, and Supercommunicators: How to Unlock the Secret Language of Connection
(which came out in 2024!)
While I worked at the New York Times, I won a Pulitzer Prize
for a series about Apple named "The iEconomy". Before that, I wrote
about the 2008 financial crisis, how companies take advantage of the elderly,
and reported from Iraq. (For those and other articles, I won the National
Journalism Award, the Investigative Reporters and Editors' Medal, the National
Academies' reporting award and other recognitions.)
But let’s be honest, you aren’t visiting this page so I can
brag about series and awards. (Unless you’re my mom. Hi mom!)
I’m also a native of New Mexico. I studied history at Yale
and received an MBA from Harvard Business School. I now live in Santa Cruz, CA
with my wife and two children and, before becoming a journalist, was a bike
messenger in San Francisco for one terrifying day.
I would love to hear from you.
