A groundbreaking method for clearing the organizational
roadblocks that keep you from doing your job and delivering results
The chaos of everyday business forces people into an
exhausting, ineffective, seemingly never-ending cycle of work-arounds,
firefighting, and Whac-a-Mole. The irritatingly urgent crowds out the lastingly
important.
There has to be a better way.
And there is: the game-changing discipline of dynamic work
design improves productivity, reduces costs, and increases efficiency, ensuring
that all parts of a company can work in concert. It has been used in
organizations around the world to close the gap between results promised and
results delivered.
The five principles of dynamic work design--solve the right
problem, structure for discovery, connect the human chain, regulate the flow,
visualize the work--have yielded breakthrough results in settings ranging from
biotech labs and hospitals to oil refineries, homeless shelters, and casinos.
Large-scale change initiatives, reorganizations, and
productivity programs rarely improve productivity, are expensive, and always
add a lot of busy work. There's Got to Be a Better Way is an
antidote, enabling you to rethink basic beliefs about your tasks, changing the
way you see and think about the flow of work in your organization, and allowing
you to redesign your work to boost productivity and profit.
About the Author
Nelson P. Repenning is the School of Management
Distinguished Professor at the MIT Sloan School of Management. He is currently
the director of MIT's Leadership Center and was recently recognized by Poets
& Quants as one of the world's top executive MBA instructors. His
scholarly work has appeared in Management Science, Organization
Science, Administrative Science Quarterly, the Academy
of Management Review, Strategic Management Journal, and Research
in Organizational Behavior.
Donald C. Kieffer is a senior lecturer in
operations management at MIT Sloan and founder of ShiftGear Work Design. He is
an operations executive who started his career after high school running metal
cutting machines in factories. Later, during his fifteen-year tenure at
Harley-Davidson, he led the Twin Cam engine development project, was a general
manager of Harley's engine manufacturing, and served as vice president of
operational excellence for the company.